Life Skills Wyoming - Disability Services, Provider, DDD, residential placement, day habilitation services, ABI, Acquired Brain Injury, Service providers, lawn service, snow removal, job coaching, job development

Participant Handbook Purpose


The purpose of this handbook is to highlight the various aspects of the services you can expect while with Life Skills and let you know what opportunities, and other services are available to you, and how you can expect to be treated.

Mission Statement:
Cultivating inclusion and independence for individuals with disabilities one good deed at a time.

Life Skills Wyoming's progressive ideals and philosophy reflect three dimensions which contribute to its mission statement and define the purpose of the organization, and its intended contributions, to improving the lives of individuals with disabilities.

-Cultivating means to nurture, enrich, and develop, through education and information, those we serve in order for them to reach their maximum potential.

-Independence means to promote self-advocacy and responsibility in order to become a contributing member of the community, creating the greatest choice, freedom, and opportunity for individuals with disabilities.

-Inclusionmeans active participation and contribution to one's community through employment, -participating in community activities and programs, and creating a meaningful existence that is both fulfilling and productive. 


MC,MDL,Kim,Troy,Debbie[1]

               What can I expect at  Life Skills?




RM, HW, BJK, SR

To be treated with respect and dignity.

To receive goal driven, individually tailored, and quality services daily.

What will happen when I am accepted?

You will receive explanations of your rights and responsibilities as a participant.
You will receive professional services based on your individual plan of care.
You will receive explanation of your units or days of service.
You will receive contact information and this client guide.

What services does Life Skills offer?

The core services we provide include Case Management, Adult Residential Habilitation (Group Home), Community Integration Services, Child Habilitation, Respite, Supported Living, Supported Employment, and Support Broker. We provide services on all waivers for Adults, Children, and individuals with Acquired Brain Injury (ABI).

Services Can Include:
Home maintenance - Health/Wellness - Communication Training - Social Skill Development - Social Networking - Daily Living Skills - Self Advocacy - Increasing Self-Esteem - Safety Practices - Increasing Independence - Peer Vacations i.e. Denver, Las Vegas, Jackson, Salt Lake City - Behavior Management - Leisure Skills - Allied Agency Coordination - Medical Management - Tolerance Promotion - Crisis Management - Client Rights Training - Cultural Awareness

But what does that mean?


Residential Habilitation- Is often referred to as "group home" living, however at Life Skills freedom and independence is always respected taking each individuals level of freedom and independence into consideration. Life Skills' philosophy of maximum freedom with minimal intrusion in order for participants to remain healthy, and safe is a common thread throughout our Residential Habilitation service. This service balances responsibility with certain expectations from participant's, families, and guardians, which makes for a collaborative effort amongst all parties working for participant. 

Community Integration- Is to provide opportunities for participant to be active in the community. This can be used to support volunteerism, health & well being, arts, culture, spiritual pursuits, or fun & leisure.


Supported Living- Life Skills continues to set the standard in this area with our progressive approach, community alliance, and individually tailored approach. For individuals 21 years of age and older, who reside in their own home or apartment. We provide Home maintenance - Health/Wellness - Communication training - Social skill development - Social networking - Daily living skills - Self advocacy - Increasing self-esteem - Community participation - Safety practices - Increasing independence - Peer vacations i.e. Denver, Las Vegas, Jackson Hole, Salt Lake City ... - Behavior management - Leisure skills - Allied agency coordination - Medical management - Tolerance promotion - Crisis management - Client rights training - Cultural awareness.



Children Residential Habilitation Training- An After School Program for individuals under 21 years of age - Cooperative learning - Friendship/social skills training - Academic supports - Social Networking - Self-esteem building - Behavior Management - Special Olympics participation - Health/Wellness - Peer vacations, Salt Lake City Zoo, concerts, WWE wrestling, Jazz games.

Job Development and Coordination Services- Attendance and punctuality - Grooming skills, hygiene, and appropriate work attire - Job seeking skills - On the job performance skills related to quality and quantity of work - Orientation to work environment/job cultures - Work Attitudes - Resume development - Conflict resolution training - Job Retention Support - Vocational Assessment

                                            Program Goal

Our goal is to work in partnership with you, providing support and assistance in your development. We will work with you to obtain the skills and supports you need to be successful and satisfied living in the community of your choice. As we do this, we work to assure the safety and security of all participants, staff and the community. 

Guiding Principles of plan development

All our interactions with participants, families, support networks and staff are guided by the following principles.

Client-centered Orientation
Focus on the dignity of each patient as a whole, not exclusively on his/her disability or behavior.

Client Involvement
Supporting opportunity for each client and/or his/her Team Members to participate in all aspects of his/her service development. Including family/natural support involvement. 

Client Choice
Enabling each client to make informed choices with the support of their Team Members, Guardians, and Family Members regarding life decisions and service direction.

Participant Growth/Potential
We focus on the belief that all people have the ability to make progress, the ability to continually improve and capacity to make informed choices. Part of this we believe is to assist in understanding each persons' rights and responsibilities.

Participant Safety
We focus on our commitment to assure safety and security for every client, staff member and the community.

Individual Pan of Care

Prior to services you will meet with your case manager, parent/guardian if applicable and whom ever else you wish to invite, to formulate your plan of care. This is your opportunity, and responsibility to communicate your needs, wants, preferences, and desires. Based on your Individually budgeted amount (budget) together we will determine your particular service needs, rights and restrictions, basic supports, and objectives (goals). This plan is reviewed twice a year.  


You have the right to call a team meeting at any time.




Thomas

 The IPC meeting is Your Meeting!

Active Hours
"Active Provider hours" are the specified times each day when you and other participants are expected to engage in services, and will have access to providers on site. However, we have a flexible schedule based on the needs of those we serve, and at times maybe modified to meet client or provider need.

At Life Skills, these hours are: 9am-5pm daily.

Day Habilitation Hours are traditionally from 9am-3pm M-F and sometimes on Saturday and Sunday based on community events and scheduling. 

*However we have a flexible schedule based on the needs of those we serve, and at times may be modified to meet client or provider need.   

 On Call is available and primarily utilized for Residential Habilitation & Supported Living participants.  Those individuals have On-call information provided on weekly calendars or posted at residence.  

 If you are unable to locate this information you may call Anne Swingle at 307-389-2987 or Logan Meeks at 307-389-6579 from 9am-5pm.                

IN CASE OF EMERGENCY CALL 911  

Records

You have a right to view your records. (T-Logs are not included as a part of your record but utilized as an LSW internal communication system). All records requests will need to be directed to Logan Meeks. Please allow 7-14 business days for all record requests. Persons requiring records from further than one-year back, will need to put request in writing and allow for up to 30 days.
*Requests for archived records may take up to 60 days.

The Members of Your Care Team 
  My Emergency Contact is ____________________________________ 
  My Guardian/Parent  _______________________________________ 
  My Case Manager is ________________________________________ 
  My Psychiatrist is  _________________________________________ 
  My Doctor is   _____________________________________________ 
  My Nurse is   ______________________________________________
  My Counselor is ____________________________________________ 
  My Providers are ___________________________________________ 
  My Dentist is  _____________________________________________________

 The person who assists me with my medical needs is _____________________

 Additional Info: ____________________________________________________

 Components of our program 
 Active Programs 
 These are individual or group sessions designed to teach you about your disability,   Living skills, and program development. Some examples of programs that are offered are:
  
  Groups/Activities       
Client Input Committee       
Special Olympics       
Peer Vacations    

Program Development or areas which cover the following topics:       
 Anger Management Group       
 Substance Abuse      
 Relationships/Boundaries       
 Developing awareness       
 Values clarification       
 Decision-making      
 Problem solving       
 Wellness planning      
 Stress management       
 Self-expression      
 Money management 
 Understanding your rights
 Self-Advocacy
 Money $ Management 
 Relaxation Techniques
 Change
 Gratitude
 and More.......

Enrichment/Rehabilitation Groups/Activities

Yoga
Art
Healthy Cooking
Karaoke       
Music       
Fitness       
Travel       
Bowling       
Basketball       
Pool Therapy       
Kickboxing       
Cultural Enrichment       
Spiritual Pursuits 

Benefits of Participation:       
To better understand your disability      
To maintain good physical & mental health       
To increase your awareness about community supports available       
To be aware of your interests, values and personal preferences       
To choose where you want to live and what you want to be doing.       
To obtain the supports that you will need for community living.       
To be better informed about matters including Social Security, Payee, Legal Guardians, 
     Rights & Responsibilities.  

                                                        Jobs 
All participants that are able are expected to find suitable employment; Life Skills can help in the transition, orientation, and fruition of this goal.   




Work Crew Web
Life Skills Work Crew- works in conjunction to assist participants to build those skills necessary on one of Life Skills’ work crews in order to work towards community employment.  Life Skills’ work crews teach the values of hard work, commitment, timeliness, adherence to policies & procedure, team building, community involvement, customer service, and individual growth all in a community setting with necessary supports in order to be successful. 

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In the event you feel things are not going well try to address it with your Team, Case Manager, Guardian or Family Member and call a team meeting.  However if your needs are not being addressed please call Logan Meeks 307-389-6579.  You do have the right to file a formal grievance against your provider or Life Skills.  

Here is the procedure: 

Grievance Procedure  



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    The individual person served, their legal guardian, and the parents of a minor child have the right to voice grievances and recommend changes in polices and services without restraint, interference, coercion, discrimination, or reprisal. The individual person served, their legal guardian, and the parents of a minor child have the right to initiate a grievance procedure within fourteen (14) days after an incident resulting in individual person served dissatisfaction for the following issues:  


 I.   Any company decisions including reduction, suspension, termination, or denial of services; 
 II.  Any Direct Support Staff action interpreted as adverse, regardless of the accuracy of this   
       interpretation;
 III. For any reason the individual person served feels important enough to impact their physical, 
       psychological, and/or emotional well-being.   

 If individual people served are deemed by age or legal order incapable of representing themselves in the grievance process, LSW, LLC is responsible for contacting the identified authorized individual to assist with the grievance.  Please contact Logan Meeks for more information, any of your staff can provide you with this form.  

Rights & Responsibilities

The list of rights listed in this document do not include all of my rights as a U.S. citizen, but only those rights that apply to me as a participant on the HCBS waiver. My case manager, guardian, family, team members, and support staff can help me to learn about my rights and responsibilities.

YOU HAVE BOTH RIGHTS AND RESPONSIBILITIES.

Definition of RIGHTS-The basic rights and freedoms to which all humans are entitled, often held to include the right of life and liberty, freedom of thought and expression, and equality before the law. No one except a Judge can take your rights away from you.

Here are basic principles that guide your rights:

  • I have rights. Rights are what I am allowed to do and how I should be treated.
  • Rights are not limited without due process. Due process is a review process that makes sure my rights are not taken away from me without a good reason.
  • I shall be free from abuse and neglect.
  • I have responsibilities with the exercise of rights.

Definition of RESPONSIBILITIES-

1. Required to give account, as of one's actions or of the discharge of a duty or trust.
2. Involving personal accountability or ability to act without guidance or superior authority
3. Being a source or cause.
4. Able to make moral or rational decisions on one's own and therefore answerable for one's behavior.
5. Able to be trusted or depended upon; reliable.
6. Based on or characterized by good judgment or sound thinking
7. Having the means to pay debts or fulfill obligations.
8. Required to render account; answerable


My Responsibilities 

Responsibilities are my duties that I need to try to do, if I am able. As a participant and/or legal guardian of a participant in the Home and Community-Based Waiver, these are some of my main responsibilities: 
 1.     I shall choose among options, providers, alternatives available and have choices respected. 

 2.     I should know about, and abide by, the rules and regulations of the service providers I choose.

 3.     I should participate in the individual program planning process. 

 4.     I shall learn about rights and restrictions and be an active participant in any discussion about 
         possible restrictions to my rights. 

 5.     I shall not interfere with anyone else’s efforts to meet their plan of care goals. 

 6.     I shall abide by all rules, laws and expectations of the community.

 7.     I need to take care of my personal property and protect it from theft or loss.  If I need    
         assistance with this responsibility, I should notify my staff and team of how they can assist me.

 8.     I should ask any questions about my responsibilities, if information or directions are not 
         understood. 

 9.     As a participant and/or legal guardian of a participant in the Home and Community-Based 
         Waiver, these are some of my main responsibilities: 

 10.  I shall choose among options, providers, alternatives available and have choices respected. 

 11.  I should know about, and abide by, the rules and regulations of the service providers I choose. 

 12.  I should participate in the individual program planning process. 

 13.  I shall learn about rights and restrictions and be an active participant in any discussion about 
        possible restrictions to my rights. 

 14.  I shall not interfere with anyone else’s efforts to meet their plan of care goals. 

 15.  I shall abide by all rules, laws and expectations of the community. 

 16.  I need to take care of my personal property and protect it from theft or loss.  If I need
       assistance with this responsibility, I should notify my staff and team of how they can assist me. 

 17.  I should ask any questions about my responsibilities, if information or directions are not 
       understood. 

 18.   I should adhere to my program schedule.  Absences should be planned 72 hours in advance.  In 
        order to give my team and support staff adequate notice if you will not be in service any 
        scheduled day.  

My Choice

1.     I have the right to choose another service provider.

2.     My case manager will inform me about my choices and will provide me with a list of providers 
        who have been approved to serve the area in which I live.

3.     My service provider must assist and cooperate with my request to move to another service 
        provider, including any changes to my plan that are needed and attending a transition meeting.

4.     My service provider also has the right to request a different provider, if they specify they
        cannot adequately meet my needs.

Home and Community-Based Waiver Principles and Responsibilities

            As a participant, I will be expected to follow the rules and responsibilities of the program in which I choose, including the rules to participate in a provider’s program.  You and your guardian if you have one, must be informed of these rules and expectations by the program provider and/or your case manager.

HIPPA & Confidentiality

Federal Health Insurance Portability and Accountability Act
 
All participants have a right to privacy and all staff including volunteers must respect this right and comply with LSW, LLC (Life Skills) policies and procedures and the federal law, which insures this right.
 
•        Any information that can identify a participant is considered “Protected Health Information” 
          (PHI) Divulging this information either written or oral is a violation.

•       Never discuss confidential information about another participant.  You probably wouldn’t like 
         someone sharing your information without your permission.  Staff members are trained not to 
         talk about confidential information in front of you.  However there are times in emergencies
         or other similar circumstances where you may over hear something.  Please do not share it
         with others.
 
Hurting yourself or others is never OK, and will not be tolerated at Life Skills.  Below is an outline of steps that will be taken if threats or aggression occurs.

AGGRESSION PROTOCOL

The following threat levels help determine to whom the threat should be reported:

Level I:- IMMEDIATE DANGER/HARM TO STAFF, PARTICIPANT, OR OTHERS

The threat is imminent or aggression is in progress.  The participant has the means, ability, and intent to carry through with the issued threat.

RESPONSE:
Immediately Report to Emergency Management (911), Designated Safety Officer (Logan Meeks) in his absence Jana Meeks or Anne Swingle; who will Complete State Incident Report.  Will require intervention and end of training session for that day.  30-day assessment of individual’s behavior and Life Skills’ ability for continuance of service delivery will begin.  Safety Team will issue decision in writing to the individual participant, or their guardian at the conclusion of the 30-day period.
 
Level II:- REQUIRES INTERVENTION IN ORDER TO PRESERVE SAFETY OF STAFF, PARTICIPANT, AND OTHERS

While the participant may possess the means, he does not possess the ability or intent to carry out the threat or cause harm to himself or others.

RESPONSE:

Report to Designated Safety Officer (Logan Meeks), in his absence Jana Meeks or Anne Swingle; Safety officer will inform Guardian and ensure completion of Internal Incident Report. Will require intervention and end of training session for that day.  30-day assessment of individual’s behavior and Life Skills’ ability for continuance of service delivery will begin.  Safety Team will issue decision in writing to the individual participant, or their guardian at the conclusion of the 30-day period.

Level III:- THREAT VERBALIZED BUT NOT DEEMED SERIOUS; NO IMMEDIATE THREAT/HARM TO STAFF, PARTICIPANTS, OR OTHERS

The participant does not possess the means, ability or intent to carry out the threat.

RESPONSE

Report to Designated Safety Officer (Logan Meeks), in his absence Jana Meeks or Anne Swingle.
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                                             Important Numbers

 Logan Meeks - Owner ....................... 307-389-6579
Jana Meeks - Consultant ..................... 307-389-8964
Anne Swingle - Program Manager ........... 307-389-2987

Office .......................................... 307-922-8543

If you have ideas for new programs or changes to make to existing programs, feel free to approach staff about it and bring your suggestions to your Staff.

Finally, you are responsible for your own growth and development process, and staff is available to work with you to help you achieve your dreams and goals.

___________________________________________________________________

         RIGHTS AND RESPONSIBILITIES OF INDIVIDUAL PERSONS SERVED

Life Skills Wyoming (LSW), LLC recognizes and celebrates each individual's rights. As a part of our group philosophy, LSW, LLC strives to incorporate the individual and the individual's rights into every service with a focus on enhancing their quality of life, level of independence, level of integration, and maximization of each individual's abilities. Our company believes every individual, regardless of differences, is a person first, not a diagnosis. Each individual has a right to the most freedom, individual choice, and least restrictive environment possible.

Rights and responsibilities of the individual persons served include,
but are not limited to:

I.      The right to be treated at all times with courtesy and respect and with the full recognition of    
         their dignity and individuality;
II.     The right to an appropriate, safe, and sanitary living environment that complies with local,
        state, and Federal standards;
III.    The right to privacy and independence:
IV.    The right to food adequate to meet the accepted standards of nutrition;
V.     The right to practice the religion of their choice or to abstain from the practice of religion;
VI.    The right to access appropriate and timely medical dental treatment;
VII.   The right of access to ancillary services including, but not limited to , occupational therapy, 
         physical therapy, speech therapy, behavior modification, other services, and to have assistance in 
         knowing about securing and retaining basic entitlements for which your are eligible;
VIII.   The right to receive appropriate care and treatment in the least intrusive manner;
IX.     The right to privacy, including both periods of privacy and places of privacy, as dictated by the 
         safety needs of the individual person served;
X.      The right to communicate freely with persons of their choice in any reasonable manner they 
         choose.
XI.      The right to ownership and use of personal possessions and to choose and wear one's own 
          clothing to maintain individuality and personal dignity;
XII.     The right to social interaction with members of either sex;
XIII.    The right to access opportunities that will promote and enhance economic independence;
XIV.    The right to pursue vocational opportunities that will promote and enhance economic 
          independence;
XV.     The right to be treated equally as citizens under the law;
XVI.    The right to be free from emotional, psychological, and physical abuse;
XVII.   The right to participate in appropriate programs of education, training, social development, 
          habilitation, and in programs of reasonable recreation, as well as necessary to further the
          person served interests in safety;
XVIII.  The right to participate in decisions that affect their lives;
XIX.    The right to select a legal guardian/parent (for minor child)/advocate to act on their behalf;
XX.     The right to manage their personal affairs, based on individual ability to do so;
XXI.    The right to confidential treatment of all information in their personal and medical records;
XXII.   The right to voice grievances and recommend changes in policies and services without restrain;
          interference, coercion, Case Management discrimination, or reprisal;
XXIII.  The right to be free from unnecessary chemical, physical, or other restraints;
XXIV.  The right to participate in the political process;
XXV.   The right to accept or refuse services, and/or decline to participate in research, psychosurgery
          or other drastic treatment without your expressed and informed consent, or that of your
          guardian;
XXVI.  The right to choose the providers of waiver services and supports and Individually Selected 
          Service Coordinators (CASE MANAGEMENT);
XXVIII. The right to have individually tailored support services which reflect your needs and desires;
XXIX.   The right to choose your own medical services, to participate in the treatment which includes 
           exams, evaluations and the treatments;
XXX.    The right to receive services in the least restrictive environment;
XXXI.   The right to keep and spend one's own money;
XXXII.  The right to choose with whom and where to live and freedom to move in and outside their 
           residence;
XXXIII.  The right to have the right to protection from state intrusion except for absolute minimum   
            extent necessary to achieve appropriate support and services;
XXXIV.  The right to be free from Case Management discrimination because of race,age, national 
            origin, sex, religion or disability;
XXXV.    The right to full and equal access to public buildings and public accommodations;
XXXVI.   The right to due process of law for the enforcement and protection of private rights;
XXXVII.  The right to choose among alternatives and have choices respected;
XXXVIII. The right to reach their maximum potential as human beings and integral valuable members
            of their community and society.

Each Individual, regardless of difference, has the same rights.

Each individual, regardless of difference, posses certain inalienable rights under the Constitution of the United States and the Constitution of the State of Wyoming; which states, "In their inherent right to life, liberty, and pursuit of happiness, all members of the human race are equal."

The individual person served is the primary consumer of services. In the event this individual is found incapable of exercising self-representation at any point in the decision making process, the correct individual with legal authority will be identified and required to sign in addition to the individual person served. LSW, LLC will contact and invite the authorized individual to all meetings affecting the Plan of Care, medical, psychological, or any situation where consent is expressed or implied. Conversely, if an individual person served is legally able to represent their own interests, they will have the  right to choose who may participate in any and all meetings affecting the Plan of Care, medical, psychological, or any situation where consent is expressed or implied.




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